Remote Management Services (RMS)

Remote Managed Services (RMS) allows companies to maintain full internal control of their IT investment and existing infrastructure while outsourcing the day-to-day management and monitoring of their infrastructure. RMS services include:
Application Management
Systems Management
Network Management

RMS proactively manages and supports your needs 24x7 through our specialized monitoring tools and infrastructure experts to ensure your IT functions are performing optimally. Your organization leverages our industry best practices while maintaining complete control over your existing assets. Combined with ITIL Process and ISO standards, RMS delivers services that enable you business to focus on generating revenue, not managing their IT systems.

Key features include:
    24x7 Support and Monitoring
    Key metrics specific to the service provided: such as processor utilization, available memory,    disk space and other critical information
    Proactive notification if systems are underperforming
    Remote application of patches to operations system and database layer
    Detailed reports and statistics
    Full access to ELLES UK LIMITED's web-based management portal, keeping you up to date    24x7 in regards to how your systems are performing